Computer Repair Center
Computer Diagnostic Center – Free Services
Due to the COVID-19 virus, the Computer Diagnostic Center will have limited hours. If you need assistance, please email or call the CSU Central IT Technical Support Helpdesk (970-491-7276).
If you need help with issues such as…
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Connecting your computer or mobile device to wi-fi
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Malware removal, antivirus issues, or software recommendations
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Resetting your eID or Google password
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Laptop tune-ups
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removal of bloatware and other unnecessary software
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Driver and operating system updates
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Connecting your mobile device to your email account
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General software support and basic hardware diagnostics
The Diagnostic Center provides these free services to CSU faculty, students, staff and retirees.
Computer Repair Center – Fee-based
If you have more serious issues such as…
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Computer hardware diagnostics
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Smart phone repairs
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Driver and operating system updates
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Departmental I.T. Support
The Repair Center provides these services and more for a fee. See chart below for more details.
SERVICES |
PRICES |
|
|---|---|---|
DIAGNOSTIC |
Hardware & Software Diagnostic (Fee waived and applied towards other services performed by the CRC) |
$30.00 |
COMPUTING HARDWARE REPAIRS |
||
Hardware Repair (Minimum of 60 minutes, thereafter repair is prorated at $30 per .5hr) |
$60.00hr + Cost of the Hardware |
|
HardDisk Drive Repair (HDD or SSD) |
$60.00 |
|
COMPUTING HARDWARE UPGRADES |
||
RAM/Memory Installation & Replacement |
$25.00 + Cost of RAM |
|
HardDisk Drives Installation & Replacement |
$25.00 + Cost of HDD |
|
SolidStateDisk Drives Installation & Replacement |
$25.00 + Cost of SSD |
|
MOBILE DEVICE REPAIRS |
20-25% less expensive than average Online or Retail Store,repair cost varies by device |
|
SOFT SERVICES |
||
Windows Operating System Reinstall – NO Data Backup |
$115.00 |
|
Windows Operating System Reinstall with Data Backup(Requires customer to specify files & folders to backup) |
$150.00 |
|
Apple OS X Operating System Reinstall – NO Data Backup |
$70.00 |
|
Apple OS X Operating System Reinstall with Data Backup(Requires customer to specify files & folders to backup) |
$115.00 |
|
Data Backup |
$85.00 |
|
Data Recovery – Failed HardDisk Drives |
$105.00 |
|
Software Installation (Free installation if purchased at RAMtech) |
$30.00 |
|
VIRUS & MALWARE REMOVAL |
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Level 1 (Basic scan & basic removal techniques) |
$60.00 |
|
Level 2 (Advanced removal techniques that Level 1 won’t fix.Rootkits, Hijacks and other complex infections) |
$85.00 |
|
DIGITAL MILLENNIUM COPYRIGHT ACT REMOVAL |
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DMCA – Level 1 (1st offense) |
$45.00 |
|
DMCA – Level 2 (2nd & 3rd offenses) |
$100.00 |
|
DEPARTMENTAL I.T. SUPPORT |
I.T. Services Hardware, OS & Software (Minimum of 60 minutes, thereafter repair is prorated per .5hr) |
$60.00hr + Cost of the Hardware |