Computer Repair Center
RAMTech
Computer Diagnostic Center – Free Services
If you need assistance with a computer diagnosis, please email or call the CSU Central IT Technical Support Helpdesk (970-491-7276).
If you need help with issues such as…
- Connecting your computer or mobile device to wi-fi
- Malware removal, antivirus issues, or software recommendations
- Resetting your eID or Google password
- Laptop tune-ups
- Removal of bloatware and other unnecessary software
- Connecting your mobile device to your email account
- General software support and basic hardware diagnostics
The Diagnostic Center provides these free services to CSU faculty, students, staff and retirees.
Computer Repair Center – Fee-based
If you have more serious issues such as…
- Computer hardware diagnostics
- Driver and operating system updates
- Departmental I.T. Support
The Repair Center provides these services and more for a fee. See chart below for more details.
| SERVICES | PRICES | |
|---|---|---|
| DIAGNOSTIC | Hardware & Software Diagnostic (Fee waived and applied towards other services performed by the CRC) | $30.00 |
| COMPUTING HARDWARE REPAIRS | ||
| Hardware Repair (Minimum of 60 minutes, thereafter repair is prorated at $30 per half hr) | $60.00hr + Cost of the Hardware | |
| HardDisk Drive Repair (HDD or SSD) | $60.00 | |
| COMPUTING HARDWARE UPGRADES | ||
| RAM/Memory Installation & Replacement | $25.00 + Cost of RAM | |
| HardDisk Drives Installation & Replacement | $25.00 + Cost of HDD | |
| SolidStateDisk Drives Installation & Replacement | $25.00 + Cost of SSD | |
| SOFT SERVICES | ||
| Windows Operating System Reinstall – NO Data Backup | $115.00 | |
| Windows Operating System Reinstall with Data Backup
(Requires customer to specify files & folders to backup) |
$150.00 | |
| Apple OS X Operating System Reinstall – NO Data Backup | $70.00 | |
| Apple OS X Operating System Reinstall with Data Backup
(Requires customer to specify files & folders to backup) |
$115.00 | |
| Data Backup | $85.00 | |
| Data Recovery – Failed HardDisk Drives | $105.00 | |
| Software Installation (Free installation if purchased at RAMtech) | $30.00 | |
| VIRUS & MALWARE REMOVAL | ||
| Level 1 (Basic scan & basic removal techniques) | $60.00 | |
| Level 2 (Advanced removal techniques that Level 1 won’t fix.
Rootkits, Hijacks and other complex infections) |
$85.00 | |
| DIGITAL MILLENNIUM COPYRIGHT ACT REMOVAL | ||
| DMCA – Level 1 (1st offense) | $45.00 | |
| DMCA – Level 2 (2nd & 3rd offenses) | $100.00 | |
| DEPARTMENTAL I.T. SUPPORT | I.T. Services Hardware, OS & Software (Minimum of 60 minutes, thereafter repair is prorated per half hr) | $60.00hr + Cost of the Hardware |